SKAGEN.COM RETURNS POLICY
Thank you for shopping at Skagen.com.
We hope you are enjoying your Skagen Denmark product. If for some
reason your product isn't right, please let us know.
We will
accept returns of unworn, incorrect or defective merchandise for up to
30 days from purchase for a full refund or exchange.
If you wish to make a return or exchange, please follow the steps below.
The Product need to be in good and resell able condition.
All Skagen Denmark products must returned with a copy of your invoice.
Please
note that returns that are not returned in fully resale able condition
Skagen Designs will reserve the right to deduct up to 20% of the
original selling price from the refund amount.
Please allow at
least 7-10 business days for your credit card to be refunded. If you
are interested in an exchange, please call Customer service at +45 4596
0921 or mail webshop@skagendesigns.co.uk and have your order number
ready to discuss.
ReturnsReturns will be accepted if
merchandise is unworn and still contains original tags and is in its
original packaging. We will also accept the return of defective or
incorrect merchandise based on the guidelines below.
Unworn MerchandiseUnworn
Skagen Denmark products with the tags still attached and still in their
original packaging can be returned within 30 days of date of purchase
for a refund of the purchase price.
Defective MerchandiseDefective
products that are not performing as expected or exhibit damage not
associated with normal wear will be accepted for return at anytime.
Incorrect MerchandiseIf
you received an item that you believe is incorrect based on the
descriptions and other information that is provided on Skagen.com,
please contact our Customer Service Team.
ExchangesIf
you would like to exchange an item for a different one, simply place
another order for the desired item and return your item to us. As
stated above, merchandise must be unworn and in the original packaging,
and accompanied by the original packing slip, or a copy of your receipt
Because
of the time involved in shipping and processing your return, we
recommend placing a new order right away to ensure the item you want is
in stock. Availability of items can change quickly. If you wait to
place a new order until after your return is processed, items in your
original order may no longer be available.
Return address
All returns must be made to this address
Skagen Designs A/S
WEBSHOP
Roskildevej 12
DK-2620 Albertslund
Denmark.